Hermès reviews

4.1

81% would recommend to a friend

(447 total reviews)
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Axel Dumas

93% approve of CEO

61% positive business outlook

Hermès has an employee rating of 4.1 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hermès employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

447 reviews
1.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

You get to work at the top of the chain when it comes to retail.

Cons

There's a lot of favoritism amongst management and certain employees. If you're a "favorite" then you have nothing to worry about, however, if you're on the other end of the spectrum, you won't be going anywhere anytime soon. I worked there for over a year, and was good at my job--I gave it my all, and it wasn't good enough. I was even being harassed by another colleague for no reason simply because she felt intimidated by me and did not like me and I constantly reported it, I had proof and constantly gave the times and dates of when each event took place, nothing was ever done, I MEAN NOTHING. To my luck of course, my colleague was bffs with my manager, and although I had connections with corporate managers, I chose not to take that route and decided I needed to look elsewhere for a job. A few months later I found a better job, with better benefits, and salary. During my exit interview, they asked me for my "honest feelings" towards the job, and I said exactly what I had been saying from the beginning, there is nothing but favoritism, lack of professionalism, and no one is there to help you; the more you speak up on what is wrong, the more they try to bury you. I am only speaking on my department, because the others I got along with very well.

1.0
Jul 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Used to be an amazing company to work for. Years ago male employees could wear any color dress shirt to express themselves but now it's only white.

Cons

Where to begin? Company instituted a minimum for sales specialists depending on which floor you worked on. They are trying to promote cross selling by useless product knowledge trainings that are a waste of time. New policies resemble a police state where the employee signs off of everything via computer. If one of those rules are broken, probable termination may result. Managers are of no help, some stay in their office all day shopping online and refuse to assist irate clients. Lots of favoritism exist and if you are not in the inner circle you will not be advancing.

3.0
May 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Pooled commission 1% and 3% individual commission on some departments. Pooled commission to keep things "family" like and less aggressive.

Cons

Corporate culture of a family like company and promoting within is all a facade that you will fall for until you really open your eyes. Too many games being played between management and sales associates and between sales associates and clients. The requirementsof clients to buy in order to be considered by management to buy other stuff is a major headache. Chinese associates and Chinese clients run and produce most the business there and the English speaking managers turn a shy eye to all the unfortunate and shady deals going on to purchase more "exclusive" and limited items.

Viewing 67 - 69 of 447 Reviews

Glassdoor has 1,989 Hermès reviews submitted anonymously by Hermès employees. Read employee reviews and ratings on Glassdoor to decide if Hermès is right for you.