Glassdoor reviews

5.0

100% would recommend to a friend

(746 total reviews)
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Owen Humphries

Not enough data to show CEO approval

100% positive business outlook

Glassdoor has an employee rating of 5.0 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

Reviews by job title

746 reviews
1.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is a company that everyone knows and respects for its consumer facing materials. Every recruiter will see Glassdoor on your resume and know what you worked on, making 'GD' a good stepping stone. The PR team is world class. Glassdoor also allows for a good work life balance (given you are exempt status...), and people for sure take advantage of it.

Cons

The culture is shot, the company is no where near being profitable, and the cash burn rate isn't getting better. Theres no fun and inspiring management, no company cohesiveness, and there is absolutely no shared goals. This company has been torn to shreds by sales culture and has a 'work hard burn out and sell sell sell' feel. Everyone is in panic mode trying to prove how valuable and important their work is to the flawed business model. This rushed culture makes everyone produce work that they're not proud of, and it shows. Things are shipped broken, just so management can say "hey we did this, just like I said! Now give me more stock and a raise." If you're a manager that wants to build a team and do awesome things, prepare to get over ruled by "this is the way its alway been done." If you're an engineer looking to make something you're proud of, prepare to spend half a day coding and a week explaining why you coded it that way. Lastly - compensation. Don't expect to get any substantial units from Glassdoor. They're just not there for you to take. Plus, the ones you have wont make you any money (there was even a quarter where strike price went down). Plus half of the company got taken off exempt status, thus striping them of freedoms that are core to Glassdoor's culture.

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Glassdoor Response
10y
I read every review that comes through and respond to many of them as do other leaders. And, every once in a while there is one that leaves me unsure how to respond. This falls into the latter category. It's always disappointing to hear that an employee has a bad experience. I am sorry you left feeling this way and the experiences that contributed to it. While I don't think this is the norm, there are clearly some basic things that we should have done better for you. The reason I struggle a little with how to respond is that a key "Pro" that you cite is great work/life balance, but much of the "Cons" listed describe a frantic pace. I'm not going to be able to solve this here for you. I'm always happy to answer questions 1:1 or with a larger group. That's why we do company meetings every other week. It's important to me to be able to address things head on, dispel rumors right away, and try to understand what's working and what's not. I appreciate you taking time to share your feedback. I wish you luck and, per your comment, truly hope having Glassdoor on your resume will be a good stepping stone to find a job and company you love.
1.0
May 12, 2020

How does Glassdoor's executive team sleep at night?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glassdoor was a great place to work for a long time, but it turns out the old saying "all good things must end" is very true here.

Cons

For a company selling products to help other company's with their employer brand, Glassdoor's brand is trash. They told us every day "we are fine" "you don't have to worry about us cutting jobs" then one morning we all get a random meeting on our calendars, the CEO tells us this was unavoidable and we are laying off 300 people, then he answers absolutely NO questions about the layoff, ends the call leaving everyone waiting 20 mins to find out if they have a job or not. The way Glassdoor handled this will be a stain on their employer brand for a long time. You showed no integrity when letting 30% of your workforce go and a complete lack of empathy is apailing. Try harder, we deserved better.

2.0
May 12, 2020

a cloudy glass door

Recommend
CEO approval
Business Outlook

Pros

- the people, bar none. this was what made Glassdoor unique and often times when I thought I could see myself leaving, the relationships, people and culture kept me there - upward mobility - there was great opportunity to move up within the org if you're performing, indeed. - benefits + reward - with upward mobility came comp increase and exceeding quota was quite generous and appreciated. benefits were also a perk

Cons

- transparency, what we were all about - had once been a pillar quickly became the opposite, indeed. there was no communication around direction other than "we're a branding company now." not much of a plan for the company through these times but leadership clearly already had plans in the works. there was never a mention of layoffs once and 300 people were cut off from anything Glassdoor related within 5 hours! quite harsh, indeed - product innovation - in my 3 years being in direct sales, there was no product innovation. I had sold the same product each year. innovation actually became a new part of the GRIT culture but it seemed to be a few years too late as once a pandemic hit & recession was on the brink, our product was one of the first cut from client's budget --- overall, very curious to see how innovation is incorporated into future product plans because we saw minimal over the last 3 years - sales operations - books were finalized anywhere from 4 to 6 weeks in Q1. as the timer for quota started, books were far off from being settled. sales requests were rarely completed in timely manner... seemed like a lack of headcount and resources able to get the job done as the current SOPs team worked tirelessly day in and day out **what was a pro early on, Recruit Holdings, became a con. same parent company as Indeed, the writing was on the wall and we're seeing it all unfold a bit quicker than we expected

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Glassdoor Response
6y
Thank you for sharing your thoughts and feedback. It’s much appreciated. Glassdoor is the company it is because of its people and I’m really glad to hear that you felt you were able to grow in your career and felt rewarded for the contributions you made. Glassdoor thanks you! Transparency is not just the basis of Glassdoor’s culture, but also our business. Please know transparency is something I take very seriously and I believe it is a standard we should always hold ourselves to. The world has never seen a pandemic or the economic crisis like COVID-19’s spread around the world has caused. We did aim to provide clear updates on our business through our monthly All Hands and by sharing that we’d seen significant declines in the health of our business, but I hear you feedback that we could have communicated more clearly. This is something I'll be mindful of in the future. I hope you know we are still here to support you. Please don’t hesitate to reach out. Christian CEO, Glassdoor
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.