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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      5.0

      100% would recommend to a friend

      (746 total reviews)
      avatar

      Owen Humphries

      Not enough data to show CEO approval

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      4.4

      Career opportunities

      Glassdoor has an employee rating of 5.0 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      746 reviews
      2.0
      Nov 13, 2023

      Internal Issues

      Employer branding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great base salary - Leader in industry - Relatively easy product to understand - Generous PTO

      Cons

      - Internal process was a nightmare. Reps have to manage two CRM's (Indeed and Glassdoor) and deal with minor things like billing issues, case management, etc. I found navigating the CRM more complex and burdensome then any other job. - Company talks about diversity equity and inclusion none-stop and it is one of the major driving missions/initiatives of the company, however there is no real diversity of thought. If you are right leaning and have specific beliefs you better keep them to yourself. Executives including the CEO make it very clear where they stand on polarizing/politically charged issues make it clear that your thoughts/beliefs are the "Other" yet, if you were to flip it, and state your thoughts you would be ostracized. This is done openly in company wide meetings, slack discussions, and anonymously on their Fishbowl app. - I found the sales training to be inadequate. I was just told to listen to recordings and in my 1:1's "what can I help you with" which just did not help. - I believe the expectation was that I would be able to use my prior sales experience and skills to sell Glassdoor products, however I felt that to sell an Employer Branding product, there should be specific training. - Bonus structure is completely out of wack and confusing. The company I worked for prior I made almost 2x what I made with Glassdoor, and now with my current job I am on pace to make 2x what I made with Glassdoor. I do not know why great sales people stay with Glassdoor when you can make so much money elsewhere.

      avatar
      Glassdoor Response
      2y
      Thank you for leaving a review about your experience at Glassdoor. We are thrilled to hear you see us as an industry leader and are happy with your salary and work perks. While our partnership with Indeed presents many opportunities for Glassdoor and our people, we recognize it can also present unique challenges and operational headwinds. Our GTM leadership team is committed to always improving the experience of our people and working to not only provide more tools but to reduce these obstacles. I'm sorry to hear your experience regarding DEI. At Glassdoor, diversity, equity, inclusion, and belonging are a core pillar of our company strategy and mission. This is what makes Glassdoor a best in class organization. If you ever feel like that is not the case, I highly encourage you to reach out to our people team or myself directly. Glassdoor is an amazing place to work because of people like you! - Melinda Wyman, Director of Sales - ENT-IS/UMM
      3.0
      May 16, 2020

      Great Folks, Poor Outlook

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The day to day was all positive. Cross collaboration was always painless. Always got the sense that Glassdoor operates as a unit, not as siloed departments. This is not a hyperbole: everyone I interacted with was extremely easy to work with. No politics. Just ppl getting sh*t done. Work/Life balance is great. I never felt overworked and when life hit you, management was extremely willing to accommodate. Benefits are pretty solid. Free healthcare for yourself and subsidized healthcare for family. Unlimited PTO that you're encouraged to use. Very nice office/working facility with free daily catered lunch, a gameroom, gym, cafeteria.

      Cons

      *Sigh* it pains me to write this, but... The Glassdoor we know and love is not long for this world. Glassdoor makes most of its revenue on job ads, where it's a small player in a competitive space. It's extremely hard to monetize what Glassdoor's core features: the reviews. The revenue from employer profiles is frankly not enough run a profitable business at the current size. The new CEO seems powerless to the board members of Recruit (Glassdoor's holding company). He's an extremely nice guy and definitely cared about the company. But a good person doesn't always make a good CEO.

      avatar
      Glassdoor Response
      5y
      We appreciate you taking the time to leave a thoughtful review. We’re glad to read that collaboration with your colleagues was seamless and enjoyable, and that our various employee benefits (and office spaces that we dearly miss!) served you well and helped you maintain a great work/life balance. Your feedback regarding monetization and our new partnership with Indeed is valuable. While both Glassdoor and Indeed are, and will continue to be, under the Recruit umbrella, our consumer strategy is to operate as independent brands focusing on what we each do best. As the worldwide leader in employer branding and insights, we are highly confident that there is a need among employers of all industries and sizes to tell an effective brand story. After a year like 2020, where the demand for overall employer transparency, D&I insights, and pay equity has increased, our products will adapt to support these needs.
      3.0
      Jul 31, 2017

      Huge Potential in EMEA - Needs Some Major Changes.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Glassdoor because of our amazing values, the intelligent people and the innovative product. It’s been an incredible experience working in the EMEA Headquarters and I definitely got what I applied for. The product - Glassdoor is changing the way people look for jobs and so many people I know have used Glassdoor to help them in their job search. It's really inspiring to be part of that - even though we work on the employer side. It's an exciting time to be part of Glassdoor EMEA. In the last 2 years, clients have become a lot more open to discussing Glassdoor and putting budget aside for employer branding. The product is going to get easier to sell and clients are seeing more ROI. The office is beginning to grow again (after some heavy attrition last year) which is great to experience if you are looking to grow your sales career and get access to opportunities outside your primary role eg. Training new employees, being involved in interviews ect. The office is young, most people are under 35. There's good fun and there's great banter between employees. It's a becoming a collaborative environment which is great to see and there is a close-nit feel, especially in the SDR team. Access to Stock Options. As a pre-IPO company you have the chance to purchase stock (after a vesting period) with the potential to make money if Glassdoor IPO's or gets acquired.

      Cons

      Firstly, there’s needs to be more transparent communication. Some of our senior leaders aren’t really open to feedback and it’s left some employees feeling frustrated and unheard. This has led a number of people to leave. We want to practice what we preach with the product that we sell eg. Read the reviews on our page, take feedback on board, make relevant changes but that’s not happening in EMEA. This leads to people speaking to each other in private and not giving feedback to management (because they know it's unlikely anything will be done), which creates a toxic environment. It's hard to keep positive about your job when that's going on, even if you're doing well. The office needs to be improved. There are two separate rooms, and often a bad smell because of a leak. This separates and isolates some employees, which is detrimental at our young stage when we're trying to build a sustainable culture. The benefits and perks don't match up at all to other American tech companies in Dublin. This is to be expected at the stage of growth we are at but it's important to know this if you are applying that there are no free lunches (excuse the pun) or big budgets for team outings/activities! This will be there in the future I'd say.

      avatar
      Glassdoor Response
      8y
      I appreciate you taking the time to share feedback. I’m sorry to hear that things aren’t going as expected. As you know, we take these comments very seriously. To address your feedback on compensation and rewards, we rolled out a new comp plan and quotas earlier this year and are monitoring it closely to see if the changes are helping. Feedback like yours helps keep us honest along the way.
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