Glassdoor reviews

5.0

100% would recommend to a friend

(745 total reviews)
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Owen Humphries

Not enough data to show CEO approval

100% positive business outlook

Glassdoor has an employee rating of 5.0 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Glassdoor employee rating is 36% above average for employers within the Informatique industry (3.7 stars).

Reviews by job title

745 reviews
5.0
Nov 21, 2019

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

The people here are incredible. Amazing office culture, great company mission and vision. Tons of opportunity to learn and grow your career

Cons

Growing fast. Growing pains come with that.

4.0
Oct 30, 2019

Still Feeling the Culture After 5 Years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-I have been at Glassdoor for close to 5 years, and have seen a lot of growth and changes. -Taken together, Glassdoor is the best place I have ever worked. The culture is friendly but very smart, without huge egos getting in the way of our mission. My team is like a family to me, and overall the culture is empathetic, collaborative, and positive. -As a startup, people at Glassdoor were attracted by our mission to help people find a job and company that they love. Although we have grown dramatically during my time here, our CEO has been a north star for our culture, preserving it despite turnover, setbacks, growth, and successes. -Overall, the acquisition of the company by Recruit Holdings was a net positive for employees. Many long-time employees were handsomely rewarded by their cashed out stock options. It was honorable of the company to continue to pay out options after the acquisition, and showed the CEO's respect for employees. -Little has changed in the company since the acquisition. There have been no layoffs, no major operational changes, and even a few efficiencies on the engineering side from better coordination with our sister companies. -There were substantial pay raises for most employees after the acquisition, which brought up pay to SF Bay Area market rates. My comp today is even or above most competitors for similar roles. -We have preserved our great benefits package despite our growth and maturity as an employer. We still offer unlimited vacation, free lunch (in Mill Valley at least) and pretty terrific health coverage. -People with families are encouraged to take time off, and work flexibly to make sure their home responsibilities are covered. People work hard, but there is not a "spend 10 hours at your desk" culture here -- people work from home, take meetings via Zoom, communicate via Slack, and get the same amount of work done while also creating space for home life. -The company HQ is moving to SF in Fall 2020 (finally) which will dramatically improve commutes for many employees and will help us with recruiting SF talent as well. Marin is beautiful, but there is a reason no other major tech players have offices here -- there is no commercial real estate, no one can afford to live in Marin except execs, there are fires + flooding + power outages in Marin regularly, and you are on an island far away from SF making casual networking impossible. It's time for Glassdoor to put on its big-boy pants and finally move into the city like a real company -- that's finally happening now.

Cons

-My impression of our Product and Engineering orgs after 5 years here is that they are fairly conservative and slow-moving. We are behind the curve technically in many areas, and our roadmaps move really slowly. I don't know what the solution is, but lack of innovation on product and engineering are a serious long-term problem we face. -We are a tiny player in our competitive space, and that's not changing much over time. That lack of rapid upward momentum in terms of our business is very different than in the early years here, and it's sometimes hard to stay motivated without big growth prospects in the future. My team is growing really slowly (if at all) and feels like treading water sometimes. -I think we are moving too slowly in moving our HQ into San Francisco. For too long our physical location has been unduly influenced (in my opinion) by where our executive team has chosen to buy homes. Most employees are in SF or East Bay, not Marin, and there is a huge disconnect between the personal interests of execs who would like a short commute and the majority of the talent base who bears the cost of long commutes, lack of quality public transit, and unaffordable real estate for us to be in Marin. If we want to be a real company, we need to act like one and move to where the talent is -- not where our exec team wants to have a pleasant lifestyle (and can afford to live). -Our data infrastructure is not great. This is a hard problem to solve, at least with current leadership on the relevant teams. But other tech companies have figured this out, and we could do better. Data is too slow, not well documented, not widely accessible, and hard for product managers and business decision makers to get access to.

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Glassdoor Response
6y
Thank you for taking the time to share your thoughts and for being a part of Glassdoor for more than 5 years. Your contributions have helped Glassdoor get to where we are today. It makes me happy to hear that Glassdoor is the best place you have ever worked. It’s our goal that every employee love their experience working at Glassdoor and I agree our culture and our people make Glassdoor truly special. Glassdoor began as a disruptor in the industry and I share your opinion that innovation in Product and Engineering is important. This is an area of focus and investment going forward. Like you, I'm excited for our HQ expansion to San Francisco, which I believe will allow us to attract top talent who will passionately help Glassdoor deliver on our mission as you and your fellow Glassdorians have. Thank you again for sharing your thoughts, Christian President & COO
5.0
Oct 28, 2019

Found a job and company I love

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Learning opportunities: I feel tremendously lucky to be in a job where I learn something new everyday and where my team encourages me to experiment, learn and develop. I was also able to switch teams internally and I'm very thankful to my managers for giving me the opportunity. - Mission: I joined Glassdoor because I believe in the mission and it's kept me motivated to tough it out during rough patches at work. Almost every employee can recite the company mission word-for-word and it feels so great to hear positive stories from users who've been helped by our work. - Manager/leadership: My manager is great, constantly gives me good feedback and advocates for us constantly. I have a lot of confidence in my department leadership; I feel like they really take our feedback to heart. - People & culture: The people are great and the culture is very welcoming and friendly. I really enjoy working with my team and have a lot of respect for the teammates, mentors and leaders I've met here. - Work/life balance: My manager & team leaders very actively promote flexibility, making sure we can WFH when needed or that we aren't checking email when on vacation (unlimited PTO too!).

Cons

- Small company with growing pains: We're working on getting processes and operations in place to scale, but there are definitely growing pains—priority pivots, under-resourcing, immature formal mentorship/training, etc. - Technical growing pains: There's also growing pains on the technical side. Data accessibility is a constant issue—#1 day-to-day frustration for me. - Post-acquisition plan: I think we're still finding our footing. There's been a fair amount of turnover as we reorient towards the next big milestone. - Experience varies by team: While some teams are doing great, others are struggling. It can be slow to rectify under-resourcing because of budget, management, etc.

Viewing 364 - 366 of 745 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.