Glassdoor reviews

For the past 4+ years Glassdoor has been trying to figure out how to organize internally and how to structure the goals. This is still a struggle as no one in leadership has a clue regarding the growth side of the business and how to make goals fair across the teams. I am not sure how many years they are going to try and put a “one size fits all” approach on this until they realize that does not work. There is no parity in size of books, types of accounts, past history on accounts (which will clearly dictate future growth), etc. There is no forgiveness in the plan and frankly the ability to make your OTE is almost impossible unless you are a lucky few. Throughout my tenure here, they keep saying “we messed up” and then do little things to try and correct, but they only correct for those who have already reaped the benefits. Additionally, their is NO support for the ENT growth tier. It has become abundantly clear that unless you are in new business or on the strat team, that your success will always be a struggle here and you are completely on your own.

Change in management within the AE tier. That is when things started going downhill. I was placed on a performance plan in January; however, the problem was that I was not informed this was a possibility after Q4 had wrapped. Talk about being transparent. Unlike other sales orgs, this "plan" was not designed to help me succeed. In fact, it was the opposite. AE quotas had not been determined. So I was expected to hit a certain percentage of an undetermined goal. Great. And had less than 30 days to do so from the time I was placed on said plan. Cool. This was also my first time on plan. Fantastic. I fought to stay and asked for a fair shot at hitting quarterly quota, which still hadn't been determined at that time. Adding to the sting: the deals I had up-sold (2-year deals vs. standard 1 year) were ignored. Those deals would have prevented me from being on "plan" altogether. After a lot of back and forth, a "compromise" was reached at the end of January that gave me until the end of February to hit quota, which was still unofficial and hand-written onto my plan contract. I've been in sales for 5+ years. Being on plan scares everyone. But my biggest frustration was the lack of professionalism upper management showed. It was as if Glassdoor's focus on transparency no longer applied. "Don't tell anyone you're on this plan." At that point, I laughed. I could not understand how the same company, the company I loved to work for, could expect me to "be ethical," "do the right thing" and "help people find jobs and companies they love. Are you kidding me? What a joke.