GSK reviews

4.0

79% would recommend to a friend

(10,655 total reviews)
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Luke Miels

85% approve of CEO

69% positive business outlook

GSK has an employee rating of 4.0 out of 5 stars, based on 10,655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GSK employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutique et biotechnologie industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Apr 25, 2017

Great company, great values, poor senior management team.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great company to work for to obtain sufficient consumer insights and experiences to the commercial market. - Great company that upholds its company values (Transparency, Respect, Integrity, Patient Focus) to a high standard which is align to what every employee would want and expect out of its employers. - Work life balance is achievable as well as top management globally has made effective the flexible option of working from home (provided with managers approval and your current job scope).

Cons

- Senior management team locally does not share the same vision as the global company values. - Senior leaders does not practice coaching and mentoring. They will only give a beautiful speech about "Your career is in your own hands. Come to us for advice and we will help you grow". However, that does not translate into reality when subordinates actually ask for guidance and are often brushed off (All talk but no walk). - Senior management (most) has the mentality to "throw you to the deep end of the ocean". If you manage to swim back ashore, you are a talent. If you drown, you are incompetent and will be looked down upon". - The political game is high on red alert where top level management brings the political game down to lower subordinate levels to stir up dissatisfaction and unhealthy competition. - Slow/no career progression even though you are a strong candidate (unless you are able to speak the same language as certain senior managers then you will progress at the speed of light). - Promotion of talent is often not in the books. It is often hired externally to fill up the ranks causing the company to lose its originality. - Senior management does not practice transparency; which does not come as a surprise as most company does not disclose PnC information. However, shouldn't the company adhere to the company value of Transparency and Respect to disclose certain information where internal staffs are suppose to be made aware of than finding out the very last minute? (food for thought). - Overwhelming amount of administrative work and refusal to hire additional headcount to enable dedicate employees to focus on their job scope. - Turnover rate of employees is extremely high. - Some senior managers look too high upon themselves and are plain ignorant. -HR does not act in the best interest of its employees.

5.0
Dec 8, 2016
Recommend
CEO approval
Business Outlook

Pros

an excellent place to work with an excellent mission - to provide the best new vaccines to as many people as possible at the most reasonable prices possible. GSK is the polar opposite of Martin Shkreli-type pharma in every conceivable way. I came to GSK as my first for-profit job after a career in non-profit humanitarian work, drawn by the potential for helping their new vaccine pipeline save far more lives than my career in humanitarian work was able to achieve. I was very suspicious of what working for GSK would be like, but have been pleasantly surprised in every way. In some ways, it is even more of a positive, nurturing, "do-gooder" environment with people even more committed to making the world better than most of the NGOs for which i had previously worked. Leadership on site is open and accessible and committed to doing good work in the world and maintaining a really positive work environment. the new R&D center is in an innovative and newly renovated complex in Rockville, and they make open space working an excellent experience from the very top to the very bottom. No one has an office and people are incredibly friendly and make the open space a real pleasure. I used to have a really nice corner office suite downtown and I like this new situation far more than that.

Cons

It is still part of a big multinational company, and while even the CEO is fully committed to the good work and to transparency, integrity, respect, and patient-focus, it still comes with a slow and somewhat dysfunctional corporate bureaucracy. It can take days to get a computer, weeks to get access to critical systems, and months to become fully productive because of this, but at least upper management is aware of these problems and trying to fix it (but turning a ship this size takes a long time, even for the captain).

3.0
Dec 7, 2016

GSK Business Service Centre

Recommend
CEO approval
Business Outlook

Pros

Employer that tries to do the right thing as a whole. A lot of guidelines and documentation as in place to guide the ways of workings. Can be fun and energetic at times.

Cons

Depending on which department you could have very different work life balance. Bureaucratic and mostly led by UK leads. In theory, GSK is supposed to be an inclusive culture. But in Malaysia, it's not practised. Hiring managers still hire based on gender, marriage status etc. Not walking the talk - local HR need to bridge GSK values closer to change local practices. Otherwise it's really just hypocrisy. Observed a rather unjust treatment of a recent Finance outsourcing in which the employees were not offered any choice of retrenchment package but rather 'forced' to accept placements at outsourcing company. Legal loopholes perhaps?

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