Foundever reviews

3.9

77% would recommend to a friend

(19,182 total reviews)
avatar

Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Nov 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Convenience of working at home, good team members that will help you out if they can, learning new skills that could help you on future jobs.

Cons

Low pay, agent rankings utterly confusing, untimely scheduling for the next week, training inadequate, not enough supervisors to take sup calls.

1.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

none none none none NONE!!!!!!!!!!!!! i HATE THIS COMPANY WITH A PASSION

Cons

unorganized, nobody to contact, unhelpful. I'm in training as we speak and I have learned to things about this company. They screw up very well and there is no one to contact when needing. Help. UGH!!!!! I hate this job

2.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook

Pros

they hire almost everyone, no experience? no problem! the interview and "tests" are easy as well. the tests you can complete during your training are going to be rewritten until you make it (even if that includes your trainer turning your back at you while you have your notes open). two 15-mins break which are paid. if you speak any other language than English, the pay rate is quite fair (for me it was around £9.50/h). great opportunity to get started in London. usually flexible with your shifts if a colleague wants to swap with you.

Cons

can't leave your desk if it's busy because there's too many calls. have to pay for things like coffee or tea. time limits and pushing you into them. every call gets recorded, your team leader listens to most of them and rates you. always being hovered over like you're back in kindergarden. your statistics are out for everyone to see.

Viewing 208 - 210 of 19,182 Reviews

Glassdoor has 24,617 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.