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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      77% would recommend to a friend

      (19,182 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Mar 19, 2015

      Sweatshop call center

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A monkey in business casual could be hired

      Cons

      Four weeks of classroom training that in no way prepares you for the production floor. Mandatory overtime because of the high turnover rate. More emphasis on call handling time and after call times than helping the customer. Focus on client billed minutes (Sitel getting paid) I have worked at call centers for the last 20 years and this place is by far the worst. Get hired for the paid training and keep looking for a real job while you are there!

      2.0
      Mar 12, 2015

      Good place to learn the business.

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed environment & good access to information and training.

      Cons

      Hamster wheel. Less than honest upper management. No raises for the last 7+ years for anyone other than Site Directors and above for years.

      1.0
      Dec 9, 2014

      Sitel Portugal

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Salary is not too bad comparing to the national average - Easy to get a job if you speak a foreign language - Good contract

      Cons

      - Bag management - people getting promote without having a clue of the job - disorganization - terrible atmosphere, especially in some campaigns - you are treated like a number, they even check how many minutes you pass in the toilet

      Viewing 205 - 207 of 19,182 Reviews
      Related searches: Foundever jobs | Foundever salaries | Foundever benefits | Foundever interviews
      ReviewsFoundever reviews

      Glassdoor has 24,617 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.