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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      77% would recommend to a friend

      (19,182 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Dec 9, 2015

      Work At Home

      Customer service representative work at home
      Recommend
      CEO approval
      Business Outlook

      Pros

      Avoiding daily commutes in traffic is about all the benefit this company has to offer for work at home agents. Of course you can always dress any way you like too.

      Cons

      1. Very poor communication 2. Poor pay 3. Faulty used equipment and servers 4. Poor training modules 5. Conveyor belt mentality 6. Poor HR 7. Surveys which result in nothing 8. Pay does not commensurate with experience or skills. 9. Pay does not commensurate with what is expected.

      2.0
      Nov 13, 2015

      Sitel No No

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good enough to get by which makes working here worth it. I have met some great people working here.

      Cons

      Management is honestly the most unstructured of the entire operations. The management here does not appreciate hard workers. I was told that it is very easy to move up within the company with little experience. This is only true to those who take no pride in their work. The people who goof around, sleep with management or other departments are the employees who seem to be able to do no wrong. While myself and a few others are working to keep departments a float.I have been to the HR department multiple times with hardly any follow up. It's time to report this to ethics and compliance.

      1.0
      Sep 9, 2015

      Sitel is a poorly managed call center, barely a step up for kids whose first job was McDonald's

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      none... the only pro that can be attributed to this place is it is run by kids for kids...

      Cons

      --poor employee morale --low pay --terrible working conditions (the building should be bulldozed down....) --out-dated equipment that no one would even dumpster-dive for... --moronic working schedules made by foreigners and changed without notice or regard to employee needs --rules/regs made for kids who's first job was 'Do you want fries with that'.. --if only USAA knew how their out-sourced call center was managed, they would yank their contract in a flash....

      Viewing 196 - 198 of 19,182 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,617 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.