Foundever reviews

3.9

77% would recommend to a friend

(19,182 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Aug 16, 2016

Halfway house

Recommend
CEO approval
Business Outlook

Pros

Diverse colleges. Good initial training.

Cons

Low pay. Low morale. Shouted at if you are between calls for any longer than 30 seconds. hardly any parking, park and ride car park is the alternative (a 20 min walk). No assistance or support from management. Operations managers are a complete joke. Extremely high turnover of staff. Forced to sell even though the job was initially customer services. You can only advance if you are a 'Yes' man. Sitel is a 'halfway house' for anyone (and i mean anyone) who needs a stop gap job. People with at least half a brain cell seem to leave after a very short time hence the high turnover.

5.0
Aug 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working from home with Sitel. No commute, I could wear my pj's to work, and was never late. Since I did not have a car it was the perfect job. Had great trainers and it was fun.

Cons

No evaluations after working there for 6 months, went through 3 different coaches. Which in hindsight is probably the reason the evaluations were not done. Sadly after working there for 5 months the project closed down and the only offer was a commission based job. Due to the lack of management information NOT given to the next coaches, the position that I would have gotten was passed on to someone else.

3.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Consistent work no matter what

Cons

Poor management. No communication. Ops managers don't care about employees at all

Viewing 190 - 192 of 19,182 Reviews

Glassdoor has 24,617 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.