Foundever reviews

3.9

77% would recommend to a friend

(19,178 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Very little to be happy about. Worst place I've worked at during my career. Place people in the wrong roles, little to no real training, berated by seniors for the prettiest of things, job titles seem to inflate egos.

Cons

Place people in the wrong roles, little to no real training, berated by seniors for the pettiest of things, job titles seem to inflate egos. Don't take into account your experience as the culture seems to be giving "promotions" etc to those who are willing to be paid nothing extra for it. Delegation is the name of the game and pass the buck when things go wrong. As with all call centres gossip, backstabbing and ruining personal lives becomes part and parcel of being employed there. Kids run the IT dept, HR lacklustre, absolute farce during lockdown as this huge company had no clue how to react. Not a place to build a career, remuneration is disgusting in this day and age and literally a place that the unemployable bounce between. Usually Tsys, Sigma and Capita. Regularly employ people with serious criminal backgrounds and convictions

2.0
Oct 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay rate not very high, but steady and appreciated. Direct Deposit comes a day early.

Cons

Onboarding process was a negative mess! The "core" or, "lead" staff were just as unknowledgeable as us. "Fake it till you make it" was a standard phrase amongst our so-called trainers. The training (not training) classes were too large and ill-placed. Advanced, intermediate and no skills all batched into one class making for total chaos. Unprofessional Team Leads talking more about their home lives that teaching, leads to everyone in class wanting to share their stories and no work getting done days on end. We learned how to set-up and sign in to the equipment we were sent, told where to find answers to questions we didn't even know that we would receive, given apps that we were not trained on and didn't even have instructions or a quick guide to reference, and were released to a crowd of frustrated, confused, even angry banking customers whom we could not properly handle, and no means of getting help. Worst job I've ever experienced.

1.0
Aug 24, 2021

Worst company ever

Recommend
CEO approval
Business Outlook

Pros

I honestly cannot think of a real pro for Sitel. I guess if you need a job today they will hire you, but warning... This is a revolving door company and the turn over rate because of the way it is (mis)managed is unbelievably high.

Cons

This company has the most disorganized, chaotic and uncaring leadership team that I have ever seen. Do not waste your time working here. You will regret it.

Viewing 148 - 150 of 19,178 Reviews

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