Foundever reviews

- After the one month training for the capital one program as a CSR I got out into production. - The company consistently doesn't follow its own policies. For example, two women were guaranteed a certain shift working until 9pm in their time zones and the SYKES scheduled them until 11pm. Rather than resolve it civily they were both fired because the company has zero integrity. They would much rather hire a new batch of 30+ CSR's than own up to their own faults. - Stay far away from SYKES. If you need to use the restroom and it's not within your prescribed break time then you will be penalized for using the bathroom while you are working from home. - They will throw you under the bus so that they can save themselves (the "Team Leaders" that is). - The software they used for the Capital One program is archaic and will break down on you on a daily basis to the point you will be held accountable for the company's software issues. - They will do anything to avoid accountability.

1. You’re over worked 2. You aren’t compensated for the time you are working 3. God forbid you quit and attempt to get the pto you’ve busted your butt to get. 4. Communication is horrendous from the cro down to your coworkers. 5. Spartanburg Sitel needs to be shut down OR the whole staff fired and start from the ground up. Honestly the worst job I’ve ever had. Mentally. They destroy you mentally.