Foundever reviews

3.9

78% would recommend to a friend

(19,235 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Foundever bought out my former company and when began layoffs did offer to join another campaign for less money but hey better than no job at all

Cons

Very sneaky about layoff procedures by reducing hours, switching roles and not providing any information. Thankfully some whistle blowers in the first wave of layoffs spilled the beans.

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Foundever Response
3y
Thank you for your review. Within business, there are typically mergers and acquisitions. Foundever does its best to optimize the work and have employees flex between programs as necessary to staff them appropriately. Thank-you for taking the time to leave a review. Jasmin at Foundever
2.0
Apr 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work, which is great.

Cons

Pay is not all that great. Communication from management has been a mess because Sitel and Sykes just combined to become Foundever. Also, there are major problems coming soon with changes that are being implemented on some projects and no members of management have taken the time to actually listen to the CSR’s concerns nor have they attempted to ask CSR’s about the impact these changes are going have on the project - it will not have a good outcome.

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Foundever Response
3y
Thank you for sharing your experience with us. Your feedback will be shared with our teams, but I also encourage you to continue reach out to your management and have those open, candid discussions in order to achieve a resolution. If you have additional information to share, please reach out to HR team at nahr@foundever.com. Thanks, Dianna - Talent Acquisition
Viewing 490 - 492 of 19,235 Reviews

Glassdoor has 24,688 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.