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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,209 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Nov 3, 2020

      Do not get involved with this company!

      Tier i customer service work from home
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were absolutely no pros to working for this company

      Cons

      Horrible training and then your thrown on calls, the coaches DO NOT care about your success-only theirs, all that matters are your metrics and they spend every waking hour bullying you about it. The pay is awful for how hard you have to work. Calls come in back to back and you have no time to notate what happened on last call. Hostile work environment because other agents are stressed and can be rude.

      1.0
      Oct 27, 2020

      Look for Other Work

      Entry level insurance agent & management (call center trainee)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. They pay for everything you need such as license Exam Fx software and membership, actual fee for Exam for License. You get 2 tries at licensing exam and then if you do not pass, you work with a different product altogether. Long hours, 2 15 minute breaks, and 1/2 hour unpaid lunch break. You have to study on your own time, after working 9am-6pm. Then you need at least 2-3 hours to study in the evening.

      Cons

      VERY unorganized. Computer they let you use are out-dated. Gave me the wrong plugs and couldn't get one of the monitors working. It took them 3 hours to get my CPU up and running when I came in to register. One hour was mandatory paperwork, but the other 2 hours were just confusion over my CPU that they were setting up. Young folks that seemed kind and thoughtful. But having numerous IT program issues. They really need to hire qualified IT professionals. They seem like they were supposed to be on the ball, but I found out they were not. Was 9am-6pm Mon-Fri, then they changed hours to 3pm-12pm at night!!! They wasted hours trying to get computers and login/password issues going. Only pays $13 per hour unlicensed then you are paid $15 per hour once you pass your state exam. This is just a call center. McDonalds pays $15 an hour for a management position with a lot less preparation and time invested.

      1.0
      Oct 20, 2020

      Costco

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and work from home.

      Cons

      Very unprofessional. It was all over the place from the beginning.

      Viewing 307 - 309 of 19,209 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,650 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.