Five Guys reviews

This is the worst company you’ll ever work for. Period, bar none. They are thieves, liars, and snake oil salesmen. Their “systems” (the few that there are) are antiquated and ineffective. This is very much the sort of company that’s just trying to make it to the next day with bodies in their stores at least attempting to provide service. There are no background checks (they’ll tell you otherwise, because they do advertise that they happen, but they don’t). Your interview will happen over the course of about ten minutes. You’ll be offered and hired on the spot at an inflated hourly “training” wage that works out only because you’ll be working 60-70 hours per week. That “training” piece is a joke, too. There isn’t any. There are no job aids, no hands on training, not even a single minute budgeted to helping you learn. You’ll be asked (told) to complete videos before you’re so much as scheduled, at home, and come in prepared to work. There’s no follow up. There’s no accountability. It might be an easy thing to prepare, but the food at FG is so inconsistent every day at every restaurant because there are no systems in place to correct it, and no one cares to install them. Did you want to get paid? I hope not, because no one will enter your direct deposit information for months on end. Even if you entered it yourself in onboarding (!), no one will honor it or even recognize that it happened, because there are no systems in place to make sure that that happens. So that means you’ll be dealing with paper checks for awhile, and boy, do they rip you off here. Instead of the standard five, you will be paid TEN days after the hours in which you’ve earned pay. That means instead of a Friday payday, you’ll be paid the following Wednesday. BUT WAIT, there’s more! The company places its own TWO DAY hold on the funds when deposited—not the bank, I promise, and they’ll tell you the same—so you’re getting paid an entire week later than industry standard. They just want to hold on to that money for as long as they can. So you’ve finally gotten that promotion and you’re ready to lead your own shop, right? I hope you didn’t want to keep the same pay, though, because you’ll be offered a salary 1-2% above the 45-hour extrapolation of your AM pay. That’s right, you’ll take a pay CUT to work the same 50-60+ hour weeks, but with added responsibility! You’re really growing. And the list goes on and on—this doesn’t even include the joke that is actually running a Five Guys, and the processes in place. Save your time and apply elsewhere. You won’t regret it.

Be prepared to work really hard, non stop throughout your whole shift. Breaks may or may not happen depending on how busy it is. And if you are a single parent with no help with your kids, and solely depend on daycare for childcare (which aren't open after 6 pm, weekends, nights or holidays) this job may not work for you. I quickly advanced to management, made it through the Five Guys management certification, and the Safe Serve management certification within a month. And immediately after becoming certified, my life changed dramatically when my relationship ended due to domestic violence and I became homeless with my kids. I immediately moved into a D/V shelter and acquired daycare for my kids and was willing to walk back and forth to work, only to have been demoted and only getting a couple hours of work per week. Even though I had never worked evenings and nights before my life changed, It was required to do at least 2 nights and closings per week atthe time. So rather than keeping a dedicated, loyal, hard working employee that was dependable, made it through all the training and certifications, and needed that job more than anything to get my kids and myself a home, I was lead on for months about them not having enough hours or business anymore. Until I finally gave up.