Five Guys reviews

3.6

61% would recommend to a friend

(4,774 total reviews)
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Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
4.0
Jun 12, 2014

Five Guys Review

Recommend
CEO approval
Business Outlook

Pros

Better than minimum wage pay, no drug screening, and amazing co-workers, they require you to watch videos online for your training and then you have 3 shifts of training in the store that you're paid for so you don't have to waste too much time as a trainee

Cons

My manager hired me knowing I was in school and had non-negotiable time commitments and even though I printed out my schedule for her she would still schedule me for hours I couldn't work and act irratated when I told her I couldn't do it. She was also very inconsistent in what she expected, some days you could show up 20 minutes late and she wouldn't say anything, but one time I showed up 10 minutes late when she had me close the store the night before and wanted me back 8 hours later to open the store on top of the subway construction going on that week I ended up only being able to sleep for a couple hours and overslept so I was late and she wrote me up anyway.

3.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved the crew I was working with. You learn to bond with people quickly and to work as a team, at least I did as this was my first job. It is an assembly line after all. If you are under 18 you will receive breaks, but there are little benefits besides that. I worked here for almost a year and a half and didn't get a raise until a month before I quit. Please note: you must be willing to work hard. Lunch and dinner hours can be hectic and a lot of the equipment tends to malfunction, specifically the Coke machines. You must have a good memory and be willing to tend to a customers' needs even if you are in the middle of something else. The biggest pro is probably getting free food at the end of every shift (after working 5+ hours only)

Cons

I worked very hard here and did not receive a raise until I needed to quit. Things can get crazy around lunch and dinner and it is important that you remain fast-paced. Forget smoke breaks or eating breaks. If you're lucky you can sneak a few fries into the back. There is little room for growth or improvement. Often I saw people scraped off the streets that they would train into managers, rather than taking a current employee who knows what they are doing and turning them into a manager. They also are not flexible at all, so good luck taking time off without being threatened with termination.

Viewing 4615 - 4617 of 4,774 Reviews

Glassdoor has 5,214 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.