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      Five Guys

      Engaged Employer

      Five Guys reviews

      3.6

      62% would recommend to a friend

      (4,778 total reviews)
      avatar

      Jerry Murrell

      77% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

      Reviews by job title

      5K reviews
      1.0
      Feb 2, 2025

      High stress, low pay, no support from upper management.

      Shift leader/manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Five Guys does not spend any of it’s revenue on traditional advertising. Instead, they invest in secret shopper programs to ensure their employees are meeting the brand standards. IF the shift leaders and employees can pass the frequent secret shopper visits (1-4 visits per week), the occasional extra income in your biweekly paycheck is nice to have. That being said, due to understaffing, inconsistent scheduling, and lack of day-to-day support from general managers, it is nearly impossible to be consistently successful with secret shoppers.

      Cons

      Five Guys is a high-stress environment with unrealistic expectations. Shift leaders are expected to work for multiple people, and pick up slack from poor scheduling/understaffing while receiving minimal recognition or pay increases. For the amount of work required, the pay is not competitive. Very minimal career growth opportunities. Upper management disregards employees’ concerns, and scheduling is inconsistent, leading to constant understaffing. Unfortunately favoritism is common, and complaints about workplace issues/toxicity are ignored. The high turnover rate means shift leaders/store trainers are constantly training new employees that don’t stay.

      5.0
      Feb 1, 2025

      Cook

      Cook
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great food great people great environment

      Cons

      Low pay rude customers low

      Viewing 457 - 459 of 4,778 Reviews
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      ReviewsFive Guys reviews

      Glassdoor has 5,219 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.