Five Guys reviews

3.6

61% would recommend to a friend

(4,776 total reviews)
avatar

Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Dec 2, 2014

okay

Recommend
CEO approval
Business Outlook

Pros

very interactive work environment. Co-workers really got along and helped one another out.

Cons

the manager at the store would make jokes that would be offensive

1.0
Nov 29, 2014

No pay and bad attitude

Recommend
CEO approval
Business Outlook

Pros

Good company to work for has potential to be more with major improvements. Fast pace environment for those who can keep up.

Cons

Pay is horrible they wont give you a raise. You do more work than what they pay you for. The managers treat people like crap, and talk to you any kind of way. My advice work somewhere that will pay you fairly for the work you put in.

3.0
Nov 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Working at Five Guys has been a good professional experience to add to my resume. The coworkers are typically nice people, and the store-level managers have been helpful and willing to teach. My management style and approach has definitely been positively impacted having worked here. The pay for shift managers and up is good ($10+); however, I find it lacking compared to the workload that is put in the managers.

Cons

The workload they out on their managers is high, especially when they deny promotions and raises for well-performing employees. This leads to store-level managers not having the resources available to be successful. The Chicago market has seen a decline in sales over the past few quarters. This is certainly due to the Murrel family's stubbornness on not changing a single thing about their product. Their product is good, but with emerging flavors at competing businesses, they are being deprioritized.

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Glassdoor has 5,217 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.