Five Guys reviews

3.6

61% would recommend to a friend

(4,776 total reviews)
avatar

Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Feb 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Well there is very little experience required, great first job and or rebound from losing another job. Shopper program (paid testers rate their experience, twice a week) allows new employees to make a decent wage fairly early on. Most GMs are lenient with time off. However with all the Cons being taken accounted for, promotions come very quickly (I was a Gm in three years) though frankly not for good reasons.

Cons

Well Five guys is not known as a team building corporation, essentially you do as you are asked all bonuses and kudos go to the GM and Management staff above that level. Meaning that good numbers good numbers ( profit margin, sales trends, growing customer base) only reward the most senior manager. This along with incredibly rare and frankly disappointing raises means high turnover rates and very few employees stay for extended periods.

1.0
Feb 22, 2015

over-worked and under-paid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice costomers, i enjoy my lunch breaks

Cons

drama, unfair treatment by bosses, and the list goes on and on reported sexual harrassment ignored,

4.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

You're almost constantly busy, there's always something to be done (which I prefer). Most locations have flexible scheduling, relaxed managers/shift leads & have room for growth within the company. It's fun, you learn a lot of random food facts working there. One free meal a day. At the store I worked, the crew became my second family. Great opportunity. Start at minimum wage, but if you have experience, sometimes you get a little more. It's not HARD work, it's just a lot of things that need done.

Cons

District & Regional management/Corporate is a little out of line. Salary positions required to work AT LEAST 50 hours/week, which is unreal for the "benefits" they receive. Work life balance for them is a no go. Corporate rules & "secret shop incentives" change a lot. Quarterly audits were annoying only because the in store management would lose their heads thinking they would lose their jobs if they got under a 97. They're ridiculous when it comes to labor percentages, which I understand, it's money, but you can't expect to keep an employee if you send them home hours early daily.

Viewing 4519 - 4521 of 4,776 Reviews

Glassdoor has 5,217 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.