Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (108) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 527 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 142 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Great Company and culture." ((in 30 reviews)); "Flexible scheduling and time off." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 104 reviews)); "They never give raides new team members made more then old team members" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office reviews

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3.4

84% would recommend to a friend

(2,313 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 8, 2009

Fedex Office

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Job Security, skills obtained, respect you have for yourself, and respect others have for you. The knowledge obtained will be useful in any environment.

Cons

Its only a job and never a career. The pay is horrible compared to all the work you need to do. Any competent associate will learn everything FedEx Office has to offer in the first year and then the work becomes repetitive, The mental abuse you receive from customers, the inadequate number of associates, and the noise of the machines hammering at your head makes you want to scream and just run away.

2.0

Aug 24, 2009

No respect, no staff, not good if you want to have a life.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Flexibility with scheduling was good at first. Job security is pretty good, of all the people who no longer work here, only 1 got fired and this is out of about 12 people who left within the last year or two.

Cons

Training is awful as in almsot non existent. Pay is terrible for the amount of work you are expected to do. Benefits are quite expensive and not very good as they were one year ago. Management is incompentent and never want to pull their weight or help out with scheduling gaps. Seniority means almost nothing where I work and they will change your schedule at the drop of a hat and not even tell you about it until they call and ask where you are. Too many audits and changes made on a weekly basis. Every other week it seemed we are being audited and you are expected to have eveything freakishly clean. Customers are also completely terrible to the staff. They will call you names, insult you and expect you to do everything for them without even trying to attempt it themselves.

3.0

Aug 16, 2009

A Place to learn, grow, and move on.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fedex office offers opportunities for those who are seeking to advance. There are well defined career paths and outlined processes to achieve growth goals.

Cons

The growth rate with the company (for top performers) is very fast. "High Potential" team members can outgrow the company withing 2 years. All Team members are overwhelmed with responsibilities with not enough time and help to complete the tasks at hand.

Viewing 2287 - 2289 of 2,313 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate