FedEx Office reviews

3.4

84% would recommend to a friend

(2,322 total reviews)
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Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 12, 2012

Helping Others

Recommend
CEO approval
Business Outlook

Pros

Happy customers. It feels great when a customer leaves feeling satisfied. I can tell I made a difference for someone. Some people come in with an emergency. THey are stressed and a lot is on the line for them. When you are able to help them out, they are so thankful and treat you really nice.

Cons

Some customers are extremely rude and take out their problems on you.

2.0
Jun 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Great day job and stepping stone into the corporate world

Cons

Things change on a dime, but not everyone will know at once. Sales goals are unrealistic and unattainable due to team structures.

4.0
May 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for a service/retail level job, stores in every major metro area if you want to move, more professional than most retail / service jobs, clients include many sales reps (if you're interested in getting into professional sales), clients include many managers of big companies (if you're interested in networking), clients include small business / start-up executives (if you're interested in that kind of career),

Cons

You'll probably never make more than what $14 / hr is worth in 2012, almost 2000 stores and each differs greatly because operating procedures are modified or even ignored on a store to store basis, bonus requirements have become almost impossible to achieve , hiring wages are less than what they used to be and barely half for management compared to even five years ago, many tenured center managers have become complacent / indifferent and do minimum work failing to develop good employees or a successful store

Viewing 2209 - 2211 of 2,322 Reviews

Glassdoor has 3,840 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.