Management seems to be trained to hold its staff back from moving up. I make less than $1 more than I did when I first began (per hr) and thats what being with the company for 3 years got me. Now with a college degree and studying for my certifications and working on a Master's Degree, the company still sees no potential in giving me a better position. Its all about who you know. Pay is Horrible for someone using FedEx Office as their sole means of income for more than 2 years! If you get a position here, less than a Manager, DONT MAKE THIS A CAREER advance yourself thought school, certifications, starting ones own company, getting a better job, etc. Monthly bonuses have been done away with so the base pay is all you get.