FedEx Office reviews

3.4

84% would recommend to a friend

(2,322 total reviews)
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Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 4, 2012
Recommend
CEO approval
Business Outlook

Pros

-Health insurance Having the ability of learning how to produce digital projects using Adobe software. The accomplished feeling when you genuinely help a customer in need.

Cons

Staffing, this company can't keep talent employed because we can't pay them enough for what is expected of them to do. Being stretched to thin while still having the expectation of management to provide the "best" customer service. Learning curve for new hires is far to great.

2.0
Sep 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, tuition reimbursement, average pay for center team members. Most centers work pretty well as a team environment.

Cons

Mgmt expects top notch customer service when they've slashed staff and can't retain new talent because of the added stress being short staffed causes.

1.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are great, but not as good as they used to be.

Cons

Scattered schedule, morning shift, middle shift, evening shift within the same week. Schedule is rarely posted 2 weeks ahead, cannot plan anything ahead outside work. Management doesn't offer 2-days off in a row to their employees, unless you are a LPC, AM, or CM. Fedex Office abolished all position titles to Generalist. No pay increase for 2012, we were told to increase sales of the product of the month POM in order add money to our paycheck.

Viewing 2179 - 2181 of 2,322 Reviews

Glassdoor has 3,840 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.