Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 556 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 139 reviews)); "Great boss and coworkers." ((in 74 reviews)); "Great Benefits and great Benefits" ((in 29 reviews)); "flexible schedule and chances to move up" ((in 29 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 278 reviews)); "Bad management leads to big turn over" ((in 232 reviews)); "Defiantly some really good and really bad managers out there." ((in 132 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 102 reviews)); "No training provided" ((in 101 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Paris , Lyon , Gennevilliers , Marly

Skip to content Skip to footer

Notifications

FedEx Office

Part of FedEx

FedEx Office reviews

3.4

84% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 18, 2014

Decent corporate retail job.

Print production specialist

Recommend

CEO approval

Business Outlook

Pros

FedEx provides lots of free training in various aspects of the job, from graphic design to time management and sales strategies. Most of my co-workers were friendly and competent, and the benefits were great, although they were gradually being whittled back with changes in upper management.

Cons

It can be a very stressful and tedious job, especially considering how little entry-level employees are paid. In the time I was working there, many benefits were cut, including 401(k) matching and employee discounts.

5.0

Aug 16, 2014

Customer Service Base Employment

Center consultant

Recommend

CEO approval

Business Outlook

Pros

-Great Team Members -Positive attitudes -Work hand-to-hand with management -Fast move up opportunity -Fast pace work environment -Benefits (Full package)

Cons

-Not much overtime available -Constant shift/schedule changes

3.0

Aug 4, 2014

Cincinnati

Center manager

Recommend

CEO approval

Business Outlook

Pros

Great Company, Ever changing, good platform for building your skill set. Health benefits are good. Make it your own business in some ways. Willing to take feedback from the field.

Cons

Often times to many initiatives at ounce. Corp. wanting to push metrics that the goals are not obtainable. Service Quality Index and customers feed back is often in different FedEx companies but you are still held accountable. A lot of moving parts of the business, with shipping, retail, self-serve, and full service. pay is not competitive.

Viewing 2164 - 2166 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate