FedEx Office reviews

3.4

84% would recommend to a friend

(2,323 total reviews)
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Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 26, 2013
Recommend
CEO approval
Business Outlook

Pros

-Good foot in the door for print work -Employees were great -Lots of opportunity to learn the ins and outs of production/design/retail

Cons

-Management will look for any excuse to write you up -Management more obsessed with selling pens/flashdrives/candy than selling print/design -Constant threat of being fired/written up/harassed by management -Truly the dumbest customer base in the history of retail (clueless about technology, enraged at the slightest problem, think print jobs are instantly created) -I was promoted (7 months after being told I would be promoted) only to discover that you cannot be promoted again until 6 months have passed (If I had been promoted when promised, it would not have been a problem) -Paid chump change, when one considers it is 8+ hours of nonstop work, work, work. -Constantly shifting hours -As a night shift employee, expected to clean the entire store, help every customer that walks through the door, AND do the giant pile of jobs left by the day shift to be ready in the morning. -Called constantly by the day shift during my time off about jobs (waking me up, my sleep schedule was non existent those 2 years) -Management limits the number of hirings a district can have, to the point that it does not keep up with (abnormally high) turnover

2.0
Jul 25, 2013
Recommend
CEO approval
Business Outlook

Pros

we get real good shipping rates. good benefits.

Cons

where should i start: pay could be much better. training sucks. quality of the machines we use are horrible. work hours constantly change. NNNNNOOOOOO room for growth. depressed workers, because of the company. work holidays, while fedex express and ground doesn't. NEVERRR listen to the team members point of view. CUSTOMERS ARE ALWAYS RIGHT, AND I MEAN ALWAYSSS i could go on and on

2.0
Jul 25, 2013
Recommend
CEO approval
Business Outlook

Pros

I use to have a great team, but they are all gone cause of DM who in charge of district 14.

Cons

Everything, short staff, terrible DM for district 14, terrible team manager for # 5147. They don't give you a break to acknowledge your positive work. I wish our CEO did something to help us out a bit.

Viewing 2119 - 2121 of 2,323 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.