FedEx Office reviews

3.4

84% would recommend to a friend

(2,323 total reviews)
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Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

. Good Benefits . Tuition Assistance . Better pay than most places. $12/hour forc center consultant + commision of certain products each month. . 20% discount on your phone bill . 60% of shipping through FedEx . .

Cons

. Management can care less if you do not take your break . You deal with a lot of cooperate clientele/ business people & one always thinks they are more important than the other. . Yes some stores are open 24/7 and the company prides itself on being "Open" for your convenience yet they do not have the appropriate staffing. . Procedures are constantly changing and not for the better. Usually updates are slow or malfunctioning yet they are suppose to be an "improvement" . If you are new don't expect to shadow someone and show you the ropes. You basically learn as you go. Expect to do a lot of online training. . GOOD LUCK :) .

1.0
Jul 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Brand awareness is all I can say, however the reputation is changing as this company continues to prove that they made a mistake by buying Kinko's

Cons

Too many to list, but know that the people that run this company are self serving and do not support affirmative action. Their idea of promoting is to promote white females and that's it. We all know that's a loophole in the system when affirmative action was intended to also help minority groups get treated fairly. If you are of any minority ethnicity, you have no chance of getting ahead. I worked there for 6 years - I'm a minority female - and during that time there were never any minorities in Executive leadership roles. NEVER in the history of the company. That says a lot about the culture, that no diversity in thought, experiences or interpretation of how the company should be run exists. Take note and take your talents elsewhere of you are a minority. Also, this company has not been profitable since bought by FedEx. The leaders are fickle and change processes and bonus structures for sales too much. Most Commercial Sales professionals are underpaid and overworked with tedious reporting and tactical activities that do not result in making money for the employee, but only for the company!

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Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.