What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

1.0

Sep 21, 2023

Avoid At All Costs - Thank Me Later.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building and fun co-workers

Cons

Lack of Communication. Constant changing of your goals and the goalposts making it almost impossible to hit your commission goals. lack of leadership. Job security as more cuts get made. some employees took a 60%+ pay cut due to new management rules. Micromanagement.

3.0

Aug 23, 2023

In short

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The employees are wonderful people

Cons

Losing employees due to cutbacks

4.0

Aug 10, 2023

Current job description

Owner operator

Recommend

CEO approval

Business Outlook

Pros

Normally steady work and a great working environment.

Cons

Over hiring in our department and the pickup location in not in the Houston area.

Viewing 16 - 18 of 81 Reviews

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Avoid At All Costs - Thank Me Later.

In short

Current job description

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