What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 16 reviews)); "The benefits are great." ((in 16 reviews)); "Good total benefits including abundant time off." ((in 5 reviews)); "The Work/Life Balance is good, that's about it." ((in 4 reviews)); "Partial WFH and generous PTO" ((in 4 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

2.0

Jun 30, 2025

Disappointed

Driver

Recommend

CEO approval

Business Outlook

Pros

Load board, day to day people very good to work with.

Cons

Management willing to throw you under the bus.

1.0

Mar 23, 2025

misleading

Sales specialist

Recommend

CEO approval

Business Outlook

Pros

good coworkers good equipment remote

Cons

direct supervisor was a terrible person

3.0

Dec 12, 2024

Used to be a great place to work

Lease activation coordinator

Recommend

CEO approval

Business Outlook

Pros

The team that I worked with was amazing, and the pay wasn't terrible.

Cons

They would not hire new people to replace the people that left, and the job just kept growing.

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