What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 16 reviews)); "The benefits are great." ((in 16 reviews)); "Good total benefits including abundant time off." ((in 5 reviews)); "The Work/Life Balance is good, that's about it." ((in 4 reviews)); "Partial WFH and generous PTO" ((in 4 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

1.0

Dec 17, 2020

Great company just not in the brokerage

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and Cafeteria treats in the street

Cons

Management lack of preparation to ensure your success.

1.0

Jan 6, 2020

Not Flexible with schedules Low pay to start

Air expedite agent

Recommend

CEO approval

Business Outlook

Pros

Good people there hated to quit

Cons

Schedule, Pay Management needs better training

5.0

Sep 29, 2018

A company that truly does care about the employees

In-flight control agent

Recommend

CEO approval

Business Outlook

Pros

Great pay, great benefits, truly a team environment

Cons

24/7/365 bids for time off unless you have seniority, you must be flexible

Viewing 70 - 72 of 81 Reviews

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FedEx Custom Critical reviews

Ratings by demographic groups

Reviews by job title

Great company just not in the brokerage

Not Flexible with schedules Low pay to start

A company that truly does care about the employees

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