If you are African American don't waste your time filling out the application - Senior Customer Service Representative Trane Technologies Employee Review

1.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

I learned some additional software tools. Compensation wasn't bad although the hiring manager low balled me. 401K is a good match.

Cons

They have no clue how to train. I was placed on a Process Improvement Plan within 30 days! NOT TRAINING! An improvement plan! There was no learning curve,margin for error, opportunity to learn my job. This is a "Good old boy" environment that has no interest in change or operating in 2023! The office space has even stood still in 1983! This was the worst experience of my life so I quit for the sake of my mental well-being.

Explore other reviews about Trane Technologies

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of Holiday pay. Great coworkers and management listen to your concern

Cons

Oncall most of the time, constantly changing rules, but not bad

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Trane Technologies Response
17h
Thank you for your review and for your time with Trane Technologies. We're happy to hear you valued your coworkers, the support from your leaders, and the benefits you received. We also appreciate your perspective on the role's demands.
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Headquarters in Davidson is a beautiful location with very nice offices. Culture is great, my team is very kind and willing to help me learn. There are a lot of other interns to make friends with, and the relocation bonus covered my whole summer rent.

Cons

Slow to onboard (acces/permissions to software) which causes the first 2 weeks to be very boring. Also occasional lack of any projects/work which leads to boredom

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