Avoid at all costs - Incident Manager TikTok Employee Review

1.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

almost no pros in comparison to industry peers unless you like to work thankless long hours and unpaid weekends.

Cons

Do yourself a favour - go on linkedin and look at the number of people that have departed after less than 1 year of tenure. Given the global hubs are only operational about 15months, that is a shocking stat. - toxic work environment. One that is heavily concentrated on office politics and conflict, every single person has been negatively impacted at all levels of seniority. Please look at linked in to see the number of senior, mid level and entry level people that quit after just a few months - zero work life balance. Leadership talk a big game about this, but do nothing to actually address it. - clueless leadership, most likely due to not having any tech experience. Talk out both sides of their mouths they have lost all credibility. - terrible benefits in comparison to industry peers. TikTok is a company that looks for ways not to re-imburse you for your own costs, never mind actually trying to give you anything additional. For example, wellness benefit is 550 euro. Facebook will offer 3k plus, but your recruiter will be telling you about how Tiktok aims to be the same. Disregard anything they say. What you should expect is to be paying for your own internet and phone 100%, and your own costs in numerous other situations - zero recognition for any work, never mind the extended 12 hour days and countless unpaid weekends you cover - culture. Everything is red taped so dont expect to move fast. Global culture is non existent - it is literally like having 5 different companies competing against each other than what should be 5 teams in 5 hubs collaborating with each other Every time I login to work at TikTok, I die a little bit more inside. Avoid this place like the plague. If you are considering a role, then make sure you ask the hiring manager what their most recent result was for the employee survey andjudge them on their response. There is a huge number of clueless, unqualified and incompetent managers on the global team, and their employee survey results for leadership back that up with data

Explore other reviews about TikTok

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance, you have to push yourself to grow, great pay, great bonus, good food

Cons

no mentors, no help onboarding

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is level with industry and actual work is somewhat interesting depending on the team you're on

Cons

In my experience, career growth can feel very limited if you are not part of the dominant internal language and cultural network. A significant amount of important context, communication, and decision-making happens in Chinese, which can make non-Chinese-speaking employees feel excluded from key conversations and promotion opportunities. The environment did not feel as inclusive as it should be for a global company. Advancement often felt less tied to performance and more tied to whether you were connected to the right groups or able to operate fluently within the Chinese-speaking side of the organization. Over time, it felt like non-Chinese-speaking employees had fewer long-term career paths and were at risk of being replaced by people who could better fit that internal operating model. Things also move very slowly because employees are often given access only to the bare minimum needed to do their jobs. There is a heavy push toward using AI tools, but in practice it can make it harder to get help from real people. Instead of getting quick support, you often have to spend time going through AI bots or internal tools before getting a useful answer.

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