Bondage - Technical Support Specialist Standard Chartered Bank Employee Review

For 2+ years in SCB I felt that my hands tere tied behind my back. Needlessly difficult process to reset password, needlessly difficult process to get access, needlessly convoluted process to get access to production systems during critical incidents (try to raise an incident and then type in 5+ passwords to get a password?). IT management were clueless how releases work and line separating Dev and Support functions. Cronied up to next 3 levels of structure...and looking to "carve up". Outsourcing lead to all the offshore locations were too afraid to do their work and lost care