Great company to work for! - Pricing Manager ServiceNow Employee Review

4.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing culture! I must say given the size of this company, it is incredible how they still managed to maintain the culture of a start up, Of course like in any sales heavy organization you get excepts and toxic people here and there, but at ServiceNow its significantly less than in my prior employer, - People have respect for your time off an vacation, I have never had my manager reach out to me during my PTO, that was a normal every holiday case with my prior employers. I appreciate that in this company respect to let people disconnect and spend time with family after working hours exists still! - no official layoffs( fingers crossed none to come), many companies are not on their 3rd year of official layoffs, I respond how this company is handling the recession and tried to hold on their employees in the best possible ways.

Cons

- not the best internal systems , very slow and relies on humans to do data entry a lot. - very underqualified support from the Operational side, not sure of the hiring criteria but the department is understaffed and those workings are overstretched. - unclear path for promotion of development, but that maybe the case in most companies given the tech crisis. -diverse office, not just white make co workers, I love that they hire people from different backgrounds and languages, makes it so much easier for people to connect and relate.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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