Not the same company I joined, sadly... - Anonymous employee ServiceNow Employee Review

3.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people -- colleagues, customers and partners. Uniformly some of the best, smartest and most interesting people I've met or worked with, ever. The products -- not all perfect, but innovative, effective and well-liked by customers, partners and influencers.

Cons

How the company has come to treat its people. The people are typically better to each other than the company is to them, despite the perks. What used to feel like a cohesive team came to feel more like divided, sometimes divisive factions after the 2012 IPO. People terminated suddenly and walked out of the building in the presence of others is not the way to build or sustain high morale.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits if you are a full-time employee amazing people and individuals to work with

Cons

boys club culture horrible management and leadership, no transparency or follow through absolutely no stability in org charts, had 5 managers in one year entitled execs who take home the majority of profits and act like they are celebrities No growth, very slow to promote Leadership plays excessive favorites Unclear job descriptions and expectation that you will work "start-up" hours around the clock

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