Ready to be fired in 6-24 months (UKI) - Sales ServiceNow Employee Review

2.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Great product (user experience, performance, features) Experience of a fast growing company (40% YoY) Compatitive pay (but heard that they stopped offering stocks in some countries) Happy customers (high CSAT scores)

Cons

People get rutinely fired during their first 24 months with the company in the UKI but also across EMEA Lack of teamwork (people keep their heads down) Low business ethics (HRnot keeping confidence, bulling business partners is quite common)

Explore other reviews about ServiceNow

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people, great pay, substantive projects, builds presentation and networking skills.

Cons

All virtual unless you are in a state with an active office, like California.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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