Fab company with a wide range of products - Anonymous ServiceNow Employee Review

5.0
Apr 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company that is growing still at 50% year on year, this will allow opportunities to be created for people to grow within the company. I have moved internally as well as some of the other guys I have worked with. Shares have been good - cant believe the naivety of another user on here saying you have to stay to get to sell them - yes you do have to earn them! My biggest plus has been the quality of people they hire, I think I must have slipped through the net! They hire the best so anyone who does get hired take it as your one of those! And this will then have the effect on your marketability later on. They have just taken on a new office in Staines down the road from the Egham one with 3 times the floor space and opened a new office in London. A real statement of growth.

Cons

Its a fast based software company with a fast growing customer base - this brings challenges! These challenges and pressure isnt for everyone and if your coming in at the bottom you will have to graft to get up to the next level. You need to talk to Americans!!!

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

See reviews by: Helpful|Rating|Date|All