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      MetLife

      Engaged Employer

      MetLife reviews

      Good place to work - Anonymous employee MetLife Employee Review

      4.0
      Dec 22, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good teaming environment with dedicated professionals, and plenty of opportunities to learn and grow. Overall I was proud to work at MetLife and would recommend it to others.

      Cons

      Too many meetings (meetings about meetings), inefficient structure with leaders who are slow to make decisions, and at times the support structure was not in place to aid in completing work in an efficient manner.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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