MetLife says the right things, but doesn't do as they say - Human Resources Professional MetLife Employee Review

2.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits Solid 401K International experience Solid affinity groups Good focus on health and wellness (outside of work-life balance, where they do a terrible job)

Cons

-EXTREMELY bureaucratic, says they are fighting this but it's only gotten worse -VERY top-down management -Overly political environment. Much rides on how you are perceived and who likes you rather than your actual talent. -Payscale is incredibly low unless you are top leadership. -Incredibly old fashioned and NOT innovative (though they claim to be trying) -Leadership is not held accountable for their behavior - managerial behavior is not measured or assessed regularly. Leaders are only rated on their accomplishments, which means many employees at non-executive levels suffer from poor management and leadership skills. -Terrible compensation planning -Horrible annual review process and top-down, narrow yearly assessments -Atrocious goal setting and feedback programs./cycles -Feedback and speaking up are NOT valued at all, even if done in a very gentle, politically correct way. Genuine feedback is rarely solicited or considered. -They say they value diversity and inclusion, but they do not measure or share measurements for it. -VERY non-inclusive culture. -VERY passive aggressive culture. -Though they win awards every year, this is not a great environment for a working parent of either sex. They say they are accommodating but unless you are able to work 15-17 hours a day, you are not likely to be held in high esteem. -VERY FEW career advancement opportunities. No real career paths or ladders exist. They like to push a "career enrichment by lateral moves" philosophy, so it is rare that you will see a monetary reward or promotion.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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