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      MetLife

      Engaged Employer

      MetLife reviews

      Snoopy is a great Lead In! - Financial Service Representative MetLife Employee Review

      3.0
      Jul 27, 2010
      Financial service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great name recognition - Top leadership seems like they care. MetLife has a great reputation and works with the middle market as well as high net worth. That says a lot for their capabilities.

      Cons

      Too many changes way too often -- too hard to keep up with changes -- like turning the Titantic! Little feedback from managers Poor compensation

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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