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      MetLife

      Engaged Employer

      MetLife reviews

      Training issues/micromanaging - Customer Care Advocate I MetLife Employee Review

      2.0
      Nov 12, 2021
      Customer care advocate i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great but not worth the workload

      Cons

      Inconsistencies and bad management. Way too many systems to flip back and forth from in each call. (12+systems)

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      Jul 3, 2026
      Client service director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and growth opportunities

      Cons

      poor work life balance common

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