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      MetLife

      Engaged Employer

      MetLife reviews

      Horrible Culture - Customer Service Representative (CSR) MetLife Employee Review

      1.0
      Jul 11, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good because they are essentially a benefits company now.

      Cons

      Terrible salary. Horrible old school culture. Poor hours and your opinions do not matter.

      Explore other reviews about MetLife

      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      5.0
      Jun 30, 2026
      Pet insurance advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, great insurance product, good leads, friendly environment

      Cons

      Staffing at times would be low

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