Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MetLife

      Engaged Employer

      MetLife reviews

      Great Benefits/ High Stress - Customer Service Representative (CSR) MetLife Employee Review

      3.0
      Jun 23, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Nice Building, WFH, Friendly Co-workers

      Cons

      Stressful, Leadership is okay, Will cancel meetings and one on ones if busy, not much help to develop your skills

      Explore other reviews about MetLife

      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      5.0
      Jun 30, 2026
      Pet insurance advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, great insurance product, good leads, friendly environment

      Cons

      Staffing at times would be low

      See reviews by: Helpful|Rating|Date|All
      Related searches: MetLife jobs | MetLife salaries | MetLife benefits | MetLife interviews | MetLife conversations
      MetLife reviewsMetLife Customer Service Representative (CSR) reviewsMetLife review