Look elsewhere - Senior Customer Service Representative MetLife Employee Review

2.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Some management is attentive but is definitely "Corporate". If you like politics and beaurocracy, this is the place for you.

Cons

Politics, politics, politics, politics, politics

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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