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      MetLife

      Engaged Employer

      MetLife reviews

      Eh - Customer Service Representative MetLife Employee Review

      3.0
      Sep 14, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health insurance. Flex time for clocking in. Paid holidays. Lots of PTO days. Being able to work from home.

      Cons

      Cliques. Favoritism. Rude bosses. Micro-management. Always short staffed. Burn out.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      4.0
      Jun 25, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits. Pay is okay but wish it was better.

      Cons

      They do not progress you often. Hard to get promoted.

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