Great place until the economy tanked - Pensions Benefit Consultant MetLife Employee Review

2.0
Dec 15, 2009
Recommend
CEO approval
Business Outlook

Pros

1) World-wide recognition: Everyone knows the Snoopy logo. 2) Great benefits. I never have to worry about health and dental insurance. 3) I have met some amazing and talented people who I hope can stay in contact with them. 4) Flexibility in when I come in the mornings: This is a plus, as I like being able to come in as I please in the mornings.

Cons

1) The salary: I am constantly told that I need to be grateful to have a job and be getting a paycheck. Yet, the salary that I get paid for my experience and education is low and is commensurate to someone who has less experience and education. Metlife does not award employees with more experience and/or education by paying them higher salaries or giving them bigger bonuses. 2) Overall treatment: Management have mentioned that I need to be grateful for having a job despite the economy and high unemployment. This appeared to give management credence to treat employees like robots instead of employees. Mother Met no longer exists, especially since management has become obsessed with metrics and overall numbers. They do not care how those numbers are achieved, and that employees are extremely dismayed and unhappy to be there. 3) Overtime is not paid for, but expected. Work-life balance is not supported. We were informed that overtime pay was a mistake, but then we are expected to finish projects and our daily work on time and within expected deadlines by possibly working overtime. There are not enough talented people to handle all the projects that require their resources and knowledge, and those people are overworked and overstressed. There are too many projects with unreasonable deadlines. Upper management especially makes promises to VPs and directors to get things done, but fail to see that associates are stretched way too thin. Work-life balance is unbalanced to support work and not life. 4) Issues with coworkers are not resolved in a timely fashion: If there is a problem with an employee, especially one in a managerial position, complaints are downgraded and brushed under the rug. Nothing ever gets done, and employees are forced to work for or with this employee. The only recourse is resigning.

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Pros

Great culture that actually cares about customers and employees

Cons

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1.0
Jun 9, 2026
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Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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