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      MetLife

      Engaged Employer

      MetLife reviews

      Experience will vary by department... - Anonymous employee MetLife Employee Review

      1.0
      Jan 24, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a decent amount of PTO... if they actually let you take it.

      Cons

      The department I worked in and the boss I worked for did not care about their employees at all. They preached work life balance but did not actually let you try to obtain work life balance. Horrible leadership which meant basically no leadership at all. If you're good at your job, they will make sure to never let you leave it.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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