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      MetLife

      Engaged Employer

      MetLife reviews

      AVP - Anonymous employee MetLife Employee Review

      2.0
      Sep 17, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Legacy senior management if any are left. Good benefits, decent pay.

      Cons

      Metlife used to be a great place to work. Unfortunately in the last few years, the new management structure has deteriorated drastically. Poor management, strong politics, promotions based on friendships and social interactions and mis management specially in the investments area.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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