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      MetLife

      Engaged Employer

      MetLife reviews

      OK for now but who knows - QA Lead MetLife Employee Review

      3.0
      Jul 8, 2017
      Qa lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      New location and building in NC are pretty nice Potential to get better Getting on good team is luck of the draw, there are still some out there, but not many..

      Cons

      Been there for 10+ years, more and more outsourcing every year New management focuses on what makes them look best for raises Priorities need to get re aligned Benefits getting reduced for those who are not upper management

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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