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      MetLife

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      MetLife reviews

      Company Direction - Assistant Vice President MetLife Employee Review

      2.0
      Nov 1, 2016
      Assistant vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are the best, they are always willing to help you. Flexible hours, good work life balance for the most part, great if you are a diversity candidate. Benefits are decent.

      Cons

      Focus is not on its people. Company use to be a culture about its people. You would always hear from the CEO, with the current CEO you rarely hear from him and he is not people oriented. Company has let go too many people with knowledge of the business and rely on outsiders who know nothing about Insurance. With cutbacks, people are asked to do more with less and it's getting very old. Bonuses being cut and salaries are not great. Always changing direction within the company.

      avatar
      MetLife Response
      9y
      Change is rarely easy and so we are especially glad you took the time to write this review. Thank you for your observations and feedback. We're listening and appreciate your endurance during this transitional period.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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