Concerns About the Future - Business Analyst MetLife Employee Review

3.0
Oct 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Many associates have been with MetLife a long time and know their business and roles. Very open to minorities and veterans; have several groups for those associates and their allies. Some signs that the company is trying to modernize their application platforms with newer technology. Great medical benefits and good 401K matching. Three personal days for emergencies in addition to paid time off (paid time off based on level and years of service). CEO has a great work history, great grasp on the issues impacting the company, and communicates effectively when communications are shared.

Cons

MetLife has publicly announced that they will be reducing costs by $1 billion by 2019 and this will include staffing cuts. Applications for employment have to be approved by senior leadership and they are becoming harder to approve (less mobility if you are an employee). This is the one reason why I would not recommend MetLife to a friend. The Finance Department in Tampa has a really bad reputation for burning out employees and not promoting associates who stay. Raises are minimal. Most associates receive a significant increase in pay after finding employment in other companies.

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MetLife Response
9y
Change is rarely easy and so we are especially glad you took the time to write this thoughtful review. We appreciate your observations and feedback. We're listening! And we will continue to identify opportunities to improve on as a company.

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5.0
Apr 7, 2026
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
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Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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